Shipping Policy
Shipping Policy
Processing Time Orders are processed within 1-3 business days after your order is placed. Please note that orders are not shipped or delivered on weekends or holidays.
Shipping Options & Delivery Times
- Free Shipping: Available on all orders with a delivery time of 7-12 business days. No minimum order amount is required.
- Express Tracked Shipping: Available for $2.95 USD with a delivery time of 7-12 business days. This option includes tracking for your convenience.
Shipping Confirmation & Order Tracking You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s) for Express Tracked Shipping. The tracking number will be active within 24 hours.
International Shipping We currently offer international shipping to select countries. Shipping times and costs for international orders will be calculated at checkout.
Delayed or Lost Packages We strive to meet our delivery estimates, but delays may occur due to unforeseen circumstances. If your package is significantly delayed or appears to be lost, please contact us at [Your Support Email] for assistance.
Customs, Duties, and Taxes VeloCore is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping Address Please ensure that all shipping information is correct. We are not responsible for incorrect or missing addresses. In the event that an address error occurs, please contact us immediately at [Your Support Email] to correct it.
Returns & Exchanges Please refer to our Returns Policy for information regarding returns and exchanges.
If you have any questions about your shipping, feel free to contact our customer service team at VeloCore.